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Why Telehealth?

Telehealth revolutionizes healthcare by utilizing telecommunications technology, offering greater accessibility, especially in remote areas, and the convenience of home-based care. It cuts costs by reducing physical infrastructure needs and travel, and lowers infection risks in epidemics. Telehealth also provides healthcare provider flexibility, improves chronic disease management and preventive care, and enhances mental health service accessibility. Integrated with advanced health technologies, it enables a more personalized, comprehensive, and efficient approach, establishing itself as a vital component of modern healthcare.

Telehealth Benefits

Our Story

Good Doctor Technology Indonesia (Good Doctor) is a technology-based integrated healthcare service provider with the vision of ‘One Doctor for Every Family in Indonesia’. In collaboration with Grab, Good Doctor offers integrated telemedicine services through GrabHealth powered by Good Doctor, aiming to provide quality healthcare access to users in Indonesia.

Supported by over 6,000 registered doctors and 4,000 pharmacies, hospitals, and trusted official health laboratories in more than 100 cities across Indonesia, Good Doctor is ready to meet the public’s health needs. Good Doctor has been an official partner of the Ministry of Health of the Republic of Indonesia, the Ministry of Communication and Informatics, and the National Disaster Management Authority (BNPB) in accelerating the handling of the COVID-19 pandemic in Indonesia since March 2020.

After successfully partnering with Grab Indonesia to deliver healthcare solutions, Good Doctor launched its application in March 2021, demonstrating its ongoing commitment to advancing app-based healthcare services and building a digital ecosystem in the health sector. Good Doctor’s services offer comprehensive 24/7 healthcare solutions through features like Medical Consultations, an e-commerce service for Medicine and Health Products enabling purchases and deliveries in partnership with over 4,000 pharmacies, hospitals, and official health laboratories, and Health Articles, which include curated content about health, tips, and lifestyle by a team of doctors. As a leading online healthcare service platform, Good Doctor hosts thousands of medical specialists across more than 26 different clinical specializations, as well as thousands of general practitioners.

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About Us

Good Doctor Technology (GDT), a collaborative health-tech venture formed by Ping An Healthcare and Technology (formerly known as Ping An Good Doctor), Grab, and Softbank, was established in 2018. Headquartered in Singapore, GDT is dedicated to fulfilling its mission of ensuring ‘One Doctor for Every Family across Southeast Asia’. Leveraging advanced digital technologies, GDT focuses on bridging the gap between healthcare professionals and patients through telehealth services, providing prompt and high-quality virtual medical care. Our goal is to enhance doctor accessibility for patients by harnessing the full potential of health technologies, further democratizing healthcare access. GDT’s digital-first approach aims to overcome traditional healthcare barriers, such as time constraints and geographical limitations, revolutionizing the way healthcare is accessed and delivered in the region.

Our Leadership

Investors

Grab’s investment in Good Doctor Technology Indonesia (Good Doctor) reflects the company’s strategic expansion into healthcare and telemedicine services. The investment includes:

Through this investment, Grab diversifies its services and enters the rapidly growing telehealth sector, while Good Doctor benefits from Grab’s technological prowess and market reach. This collaboration represents a significant step in the digital transformation of healthcare services in Southeast Asia.

About Grab

Grab is a major technology company in Southeast Asia, impacting the region’s economy and stock market. Listed on NASDAQ, it’s a key player in the tech sector for investors. Grab’s income sources are diverse, encompassing ride-hailing, food delivery, and digital financial services, significantly contributing to the gig economy and digital market transformation in the region. 

SoftBank’s investment in Good Doctor is part of its broader strategy to support innovative and disruptive companies, especially in the technology sector. Here’s how SoftBank typically invests in companies like Good Doctor:

SoftBank’s track record suggests a focus on fostering growth and innovation in the healthcare technology sector. This investment aligns with SoftBank’s strategy of supporting companies that have the potential to disrupt traditional industries through technology.

About Softbank

SoftBank Group Corp., a multinational conglomerate based in Japan, plays a significant role in both the global economy and stock market. It’s listed on the Tokyo Stock Exchange and is renowned for its diverse investment portfolio, which spans telecommunications, e-commerce, digital technology, and a vast array of startups through its SoftBank Vision Fund. The Vision Fund is one of the world’s largest technology-focused venture capital funds, making SoftBank a key influencer in the tech sector.

Good Doctor Technology Indonesia (Good Doctor) has received its latest Series A funding of 10 million US dollars. MDI Ventures joined as a new and leading investor in this round, while Grab also participated as a returning investor.

Now an independent startup, Good Doctor is led by Danu Wicaksana and other founders, with MDI, Grab, and SVF (Softbank Vision Fund) as minority investors. Good Doctor is poised to further enhance healthcare access in Indonesia by expanding its current partnerships, which already include more than 55 insurance partners and over 2,500 corporate clients.

Good Doctor believes this new funding will drive the company’s growth in its pursuit of the vision to provide one doctor for every family in Indonesia

About Telkom MDI Ventures

MDI Ventures is a venture capital subsidiary of PT Telkom Indonesia (Persero) Tbk, established in 2015. Initially, MDI Ventures invested in startups using the permanent fund of Telkom Indonesia. Now, this state-owned venture capital firm manages funds from various investors.

MDI Ventures offers several types of funding, such as early-stage funding through Arise, Emerge, and Indigo. Funding for growth stages like Series A and B is conducted through MDI100, Centauri, and TMI, while Series C funding is channeled through MDI500 for subsequent stages.

Additionally, three portfolio startups of MDI Ventures have been listed on the stock exchanges of several countries, namely PT Global Sukses Solusi Tbk. (RUNS) and Geniee on the Tokyo Stock Exchange, and Whispir on the Australian Stock Exchange. Telkom Indonesia is listed on the Indonesia Stock Exchange (IDX: TLKM) and has a secondary listing on the New York Stock Exchange (NYSE: TLK).